A Organização Centrada na Jornada do Cliente
Completed by Tainá Santos
August 13, 2025
27 hours (approximately)
Tainá Santos's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Product Lifecycle Management
- Category: Journey Mapping
- Category: Customer Relationship Building
- Category: Performance Measurement
- Category: Business Metrics
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Experience Design
- Category: Customer Success Management
- Category: Relationship Building
- Category: Customer Engagement
- Category: Process Design
