Quality Improvement and Management
Completed by Chike Chimezie
January 15, 2025
10 hours (approximately)
Chike Chimezie's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Service Improvement
- Category: Continuous Quality Improvement (CQI)
- Category: User Feedback
- Category: Product Improvement
- Category: Quality Monitoring
- Category: Quality Assessment
- Category: Quality Improvement
- Category: Quality Management
- Category: Technical Standard
- Category: Product Quality (QA/QC)
- Category: Customer experience strategy (CX)
- Category: Quality Control
