Introduction to Customer Service
Completed by Agbasu Rita Chinyere
August 17, 2023
18 hours (approximately)
Agbasu Rita Chinyere's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Communication
- Category: Problem Solving
- Category: Ability To Meet Deadlines

