Introduction to Customer Service
Completed by Agbasu Rita Chinyere
August 17, 2023
18 hours (approximately)
Agbasu Rita Chinyere's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Call Center Experience
- Category: Empathy
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
