- Upselling
- Interpersonal Communications
- Active Listening
- Communication Strategies
- Telephone Skills
- Hotel Operations
- Property Management Systems
- Greeting Customers
- Operational Efficiency
- Cross Selling
- Hospitality Management
- Administrative Support and Clerical Tasks
Hotel Front Office Operations
Completed by Hakan Karaoglu
January 20, 2025
2 hours (approximately)
Hakan Karaoglu's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
