Customer Service Fundamentals
Completed by Peace Obinani
April 16, 2020
12 hours (approximately)
Peace Obinani's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Interpersonal Communications
- Category: Process Management
- Category: Communication
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Service Level
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
