- Security Management
- Marketing Automation
- Customer Engagement
- Marketing Management
- Customer Relationship Management
- Business Reporting
- Salesforce
- Customer Communications Management
- Account Management
- Sales Development
- Data Management
- Customer Success Management
Salesforce Basics
Completed by Juanitta Dare
April 4, 2021
23 hours (approximately)
Juanitta Dare's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
