Customer Service Fundamentals
Completed by Thelma Dike
October 19, 2023
14 hours (approximately)
Thelma Dike's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Engagement
- Category: Empathy
- Category: Critical Thinking and Problem Solving
- Category: Process Management
- Category: Customer Service
- Category: Customer experience improvement
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Help Desk Support
- Category: Problem Solving

