Customer Service Fundamentals
Completed by Nihar Anilbhai Dhanani
July 8, 2020
14 hours (approximately)
Nihar Anilbhai Dhanani's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Communication
- Category: Personal Attributes

