Customer Service Fundamentals
Completed by Nihar Anilbhai Dhanani
July 8, 2020
14 hours (approximately)
Nihar Anilbhai Dhanani's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Customer Service
