Customer Service Fundamentals
Completed by Nihar Anilbhai Dhanani
July 8, 2020
12 hours (approximately)
Nihar Anilbhai Dhanani's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Interpersonal Communications
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
