- Quality Improvement
- Client Services
- Planning
- Critical Thinking and Problem Solving
- Customer experience improvement
- Plan Execution
- Continuous Improvement Process
- Accountability
- Workflow Management
- Problem Solving
- Professionalism
- Communication
Delivering Quality Work with Agility
Completed by Mustafa Al Qalfat
June 23, 2024
1 hours (approximately)
Mustafa Al Qalfat's account is verified. Coursera certifies their successful completion of Delivering Quality Work with Agility
What you will learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you will gain
