- Data Import/Export
- Sales Pipelines
- Sales Process
- Salesforce
- Campaign Management
- Customer Relationship Management (CRM) Software
- Lead Generation
- Sales Support
- Sales Development
- Sales Operations
- Data Cleansing
Lead Management in Salesforce
Completed by ESEROGHENE LILIAN OVWIE
May 26, 2022
29 hours (approximately)
ESEROGHENE LILIAN OVWIE's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
