Introduction to GenAI for Business Process Automation
Completed by Desmond Sim
August 10, 2026
12 hours (approximately)
Desmond Sim 's account is verified. Coursera certifies their successful completion of Introduction to GenAI for Business Process Automation
What you will learn
Identify opportunities for AI-driven automation in business processes
Evaluate generative AI tools and platforms to determine the best fit for specific automation scenarios.
Develop hands-on experience in designing prompts to create effective automated workflows.
Gain expertise in practical application of generative AI tools to develop and implement automation solutions for real-world business processes.
Skills you will gain
- Category: Prompt Engineering
- Category: Business Process Automation
- Category: Generative AI
- Category: AI Workflows
- Category: Business Workflow Analysis
- Category: Generative AI Agents
- Category: Process Optimization
