Salesforce Basics
Completed by Geraldine Elizabeth Ciancanelli
November 27, 2023
4 hours (approximately)
Geraldine Elizabeth Ciancanelli's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Customer Success Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
- Category: Marketing Management
- Category: Data Management
- Category: Salesforce
- Category: Data Security
- Category: Customer Relationship Management
- Category: Cloud-Based Integration
- Category: Sales Enablement
