- Customer experience improvement
- Technical Support and Services
- Customer Relationship Management
- Customer and Client Support
- Empathy
- Customer Engagement
- Customer Complaint Resolution
- Communication
- Interpersonal Communications
- Help Desk Support
- Process Management
- Customer Service
Customer Service Fundamentals
Completed by Roxanne Wolfe-Grillo
June 3, 2024
14 hours (approximately)
Roxanne Wolfe-Grillo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
