- Salesforce
- Sales Process
- Data Cleansing
- Lead Generation
- Sales Development
- Campaign Management
- Sales Support
- Data Import/Export
- Sales Operations
- Sales Pipelines
- Customer Relationship Management (CRM) Software
Lead Management in Salesforce
Completed by Hasitha Chinthaka Bandara Nilwakka Mudiyanselage
September 3, 2024
29 hours (approximately)
Hasitha Chinthaka Bandara Nilwakka Mudiyanselage's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
