- Empathy
- Technical Support and Services
- Interpersonal Communications
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Relationship Management
- Customer Support
- Customer and Client Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Zlata Seregina
April 12, 2025
14 hours (approximately)
Zlata Seregina's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
