- Empathy & Emotional Intelligence
- Interviewing Skills
- Stakeholder Engagement
- Business Requirements
- Solution Design
- Problem Solving
- Dashboard
- User Feedback
- Data Storytelling
- Customer Insights
- A/B Testing
- Design Thinking
Design Thinking for Data Professionals
Completed by Muafira Thasni Kazhunghum Thottathil
June 17, 2024
9 hours (approximately)
Muafira Thasni Kazhunghum Thottathil's account is verified. Coursera certifies their successful completion of Design Thinking for Data Professionals
What you will learn
Conduct stakeholder interviews and build personas/JTBD for data consumers.
Translate business goals into KPIs, metrics hierarchies, and measurement plans.
Wireframe dashboards, plan navigation, interaction, visual hierarchy & create narratives for executive storytelling &insight communication.
Design experiments (A/B, pilots), interpret results to drive adoption & apply ethical guidelines to mitigate bias & enhance trust in analytics.
Skills you will gain
