Customer Service Fundamentals
Completed by Chukwulaka Ogu
February 28, 2024
14 hours (approximately)
Chukwulaka Ogu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Engagement
- Category: Empathy
- Category: Critical Thinking and Problem Solving
- Category: Process Management
- Category: Customer Service
- Category: Customer experience improvement
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Help Desk Support
- Category: Problem Solving

