Building Generative AI Capabilities
Completed by Arnav Jain
June 22, 2025
3 hours (approximately)
Arnav Jain's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Change Management
- Category: Design Thinking
- Category: Strategic Marketing
- Category: Marketing Strategies
- Category: Generative AI
- Category: Customer experience improvement
- Category: Business Ethics
- Category: Customer Relationship Management
- Category: Marketing Planning
- Category: Business Strategy
- Category: Information Privacy
- Category: Law, Regulation, and Compliance
