- Generative AI
- Business Strategy
- Business Marketing
- Competitive Intelligence
- Business Ethics
- Customer Relationship Management
- Artificial Intelligence
- Change Management
- Information Privacy
- Customer experience strategy (CX)
- Responsible AI
- Marketing Analytics
Building Generative AI Capabilities
Completed by Arnav Jain
June 22, 2025
3 hours (approximately)
Arnav Jain's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
