- Customer experience improvement
- Customer and Client Support
- Critical Thinking and Problem Solving
- Communication
- Customer Engagement
- Customer Support
- Technical Support and Services
- Process Management
- Customer Complaint Resolution
- Greeting Customers
- Interpersonal Communications
- Help Desk Support
Customer Service Fundamentals
Completed by Maarten de Groot
December 8, 2021
14 hours (approximately)
Maarten de Groot's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
