- Empathy
- Technical Support and Services
- Customer experience improvement
- Customer Engagement
- Problem Solving
- Help Desk Support
- Customer Service
- Customer Relationship Management
- Communication
- Interpersonal Communications
- Customer Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Maarten de Groot
December 8, 2021
14 hours (approximately)
Maarten de Groot's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
