服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Completed by Rex Wu
May 20, 2020
13 hours (approximately)
Rex Wu's account is verified. Coursera certifies their successful completion of 服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Skills you will gain
- Category: Operations
- Category: Journey Mapping
- Category: Customer experience improvement
- Category: Product Strategy
- Category: Innovation
- Category: Service Design
- Category: Service Management
- Category: Business Modeling
- Category: Service Improvement
- Category: Customer Insights
- Category: Financial Services
- Category: Experience Design
