Process & Policy Execution
Completed by Elijah Patrick Mumford Williams
July 8, 2026
7 hours (approximately)
Elijah Patrick Mumford Williams's account is verified. Coursera certifies their successful completion of Process & Policy Execution
What you will learn
Communicate HR policy updates effectively using Microsoft Outlook and Teams, including tracking engagement and following up with non-responders
Distribute policies and track acknowledgments through Teams announcements and e-signature integrations
Automate HR document workflows using Power Automate and monitor flow performance to ensure reliability
Apply root cause analysis using the 5-Whys technique to diagnose and resolve HR process problems
Skills you will gain
- Category: Root Cause Analysis
- Category: Internal Communications
- Category: Microsoft Outlook
- Category: Automation
- Category: Workflow Management
- Category: Microsoft 365
- Category: Human Resource Policies
- Category: Business Writing
- Category: Process Optimization
- Category: Business Process Automation
- Category: Microsoft Teams
- Category: Strategic Prioritization
