Customer Service Fundamentals
Completed by Irman Dwiworko Amaputra
March 29, 2024
14 hours (approximately)
Irman Dwiworko Amaputra's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Client Support
- Category: Customer Engagement
- Category: Personal Attributes
- Category: Customer Service
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer experience improvement
- Category: Critical Thinking and Problem Solving
- Category: Customer and Client Support

