Customer Service Fundamentals
Completed by Irman Dwiworko Amaputra
March 29, 2024
12 hours (approximately)
Irman Dwiworko Amaputra's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Interpersonal Communications
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management

