Customer Service Fundamentals
Completed by Oluwaseyi Ajayi
November 29, 2020
14 hours (approximately)
Oluwaseyi Ajayi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Communication
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
