- Customer experience improvement
- Customer and Client Support
- Critical Thinking and Problem Solving
- Communication
- Customer Engagement
- Customer Support
- Technical Support and Services
- Process Management
- Customer Complaint Resolution
- Greeting Customers
- Interpersonal Communications
- Help Desk Support
Customer Service Fundamentals
Completed by Nihal Mohamed Naeem
May 20, 2023
14 hours (approximately)
Nihal Mohamed Naeem's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
