- Process Management
- Customer Relationship Management
- Critical Thinking and Problem Solving
- Technical Support and Services
- Communication
- Customer Engagement
- Customer experience improvement
- Customer Complaint Resolution
- Empathy
- Greeting Customers
- Interpersonal Communications
- Customer Service
Customer Service Fundamentals
Completed by Nihal Mohamed Naeem
May 20, 2023
14 hours (approximately)
Nihal Mohamed Naeem's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
