Customer Service Fundamentals
Completed by Nihal Mohamed Naeem
May 20, 2023
12 hours (approximately)
Nihal Mohamed Naeem's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Persistence
- Category: Help Desk Support
