- Empathy
- Customer Support
- Technical Support and Services
- Communication
- Customer Complaint Resolution
- Customer Relationship Management
- Greeting Customers
- Critical Thinking and Problem Solving
- Problem Solving
- Customer and Client Support
- Process Management
- Customer Engagement
Customer Service Fundamentals
Completed by JOSE ROBERTO CARBALLO ULATE
January 25, 2022
14 hours (approximately)
JOSE ROBERTO CARBALLO ULATE's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
