Customer Service Fundamentals
Completed by VIVEK VASANT KUMBHAR
June 6, 2020
12 hours (approximately)
VIVEK VASANT KUMBHAR's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Persistence
- Category: Help Desk Support
- Category: Concision
