- Cost Accounting
- Customer experience strategy (CX)
- Customer Insights
- Strategic Marketing
- Innovation
- Business Transformation
- Consumer Behaviour
- Organizational Change
- Value Propositions
- Organizational Structure
- Customer Retention
- Customer Relationship Management
Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Varun Jain
April 29, 2025
10 hours (approximately)
Varun Jain's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
