Customer Service Fundamentals
Completed by Udoka Nneuwaoma Oriaku
January 17, 2022
14 hours (approximately)
Udoka Nneuwaoma Oriaku's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Communication
- Category: Interpersonal Communications
- Category: Process Management
- Category: Customer Service
- Category: Customer Complaint Resolution
