- Critical Thinking and Problem Solving
- Technical Support and Services
- Customer Engagement
- Help Desk Support
- Greeting Customers
- Empathy
- Customer Service
- Customer Support
- Customer Complaint Resolution
- Communication
- Customer experience improvement
- Customer Relationship Management
Customer Service Fundamentals
Completed by Udoka Nneuwaoma Oriaku
January 17, 2022
14 hours (approximately)
Udoka Nneuwaoma Oriaku's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
