- Empathy
- Active Listening
- Conscientiousness
- Customer Service
- Problem Solving
- Resourcefulness
- Customer Support
- Service Level Agreement
- Technical Support
- Rapport Building
- Process Management
- Verbal Communication Skills
Customer Service Fundamentals
Completed by RICHARD BRADLEY FRANCIS
June 30, 2022
21 hours (approximately)
RICHARD BRADLEY FRANCIS's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
