- Customer experience improvement
- Technical Support and Services
- Customer Relationship Management
- Customer and Client Support
- Empathy
- Customer Engagement
- Customer Complaint Resolution
- Communication
- Interpersonal Communications
- Help Desk Support
- Process Management
- Customer Service
Customer Service Fundamentals
Completed by Folashade Florence Oduwaiye
January 5, 2023
14 hours (approximately)
Folashade Florence Oduwaiye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain

