Lead Management in Salesforce
Completed by Natasha Chavan
April 20, 2025
29 hours (approximately)
Natasha Chavan's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Sales Support
- Category: Salesforce
- Category: Campaign Management
- Category: Data Import/Export
- Category: Sales Operations
