Mastering Active Listening in the Global Workplace
Completed by Ousmane Mamadou DJIRE
December 26, 2025
4 hours (approximately)
Ousmane Mamadou DJIRE 's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Conflict Management
- Category: Collaboration
- Category: Virtual Teams
- Category: Intercultural Competence
- Category: Non-Verbal Communication
- Category: Interpersonal Communications
- Category: Team Collaboration
- Category: Cultural Diversity
- Category: Empathy
- Category: Active Listening
- Category: Communication
- Category: Rapport Building
