Salesforce Basics
Completed by Avinash Allika
March 19, 2024
4 hours (approximately)
Avinash Allika's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Marketing Management
- Category: Data Management
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: User Accounts
