Building AI Powered Chatbots Without Programming
Completed by Man Chon Li
September 3, 2025
14 hours (approximately)
Man Chon Li's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: Customer Service
- Category: Workflow Management
- Category: AI Personalization
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Self Service Technologies
- Category: No-Code Development
- Category: Context Management
- Category: Customer experience improvement
- Category: Generative AI
- Category: Generative AI Agents
- Category: AI Workflows
