- Sales Operations
- Lead Generation
- Data Import/Export
- Salesforce
- Sales Pipelines
- Sales Support
- Campaign Management
- Data Cleansing
- Customer Relationship Management (CRM) Software
- Sales Development
- Sales Process
Lead Management in Salesforce
Completed by Isabella Ann Sapien
September 13, 2023
29 hours (approximately)
Isabella Ann Sapien's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
