- Communication
- Help Desk Support
- Critical Thinking and Problem Solving
- Customer and Client Support
- Process Management
- Customer experience improvement
- Customer Support
- Customer Service
- Interpersonal Communications
- Technical Support and Services
- Empathy
- Greeting Customers
Customer Service Fundamentals
Completed by STEVEN PATRICK GERLACH
October 11, 2020
14 hours (approximately)
STEVEN PATRICK GERLACH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
