- Empathy
- Technical Support and Services
- Interpersonal Communications
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Relationship Management
- Customer Support
- Customer and Client Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by STEVEN PATRICK GERLACH
October 11, 2020
14 hours (approximately)
STEVEN PATRICK GERLACH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
