Customer Service Fundamentals
Completed by Akshaykumar Balwant Chavan
February 12, 2021
14 hours (approximately)
Akshaykumar Balwant Chavan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Service Level
- Category: Process Management
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Empathy
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer Complaint Resolution
