Customer Service Fundamentals
Completed by Bogdan Javier Quiroz Luna
March 30, 2019
14 hours (approximately)
Bogdan Javier Quiroz Luna's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Critical Thinking and Problem Solving
- Category: Customer Support
- Category: Client Support
- Category: Empathy
- Category: Communication
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Service Level
- Category: Help Desk Support
- Category: Customer experience improvement
