Customer Service Fundamentals
Completed by Bogdan Javier Quiroz Luna
March 30, 2019
14 hours (approximately)
Bogdan Javier Quiroz Luna's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Customer Service

