- Customer Relationship Management
- Empathy
- Technical Support and Services
- Communication
- Process Management
- Help Desk Support
- Greeting Customers
- Customer Support
- Customer Engagement
- Customer Service
- Customer experience improvement
- Problem Solving
Customer Service Fundamentals
Completed by Bogdan Javier Quiroz Luna
March 30, 2019
14 hours (approximately)
Bogdan Javier Quiroz Luna's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain

