Customer Service Fundamentals
Completed by Bogdan Javier Quiroz Luna
March 30, 2019
14 hours (approximately)
Bogdan Javier Quiroz Luna's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
