Critical Communication and Leadership Skills
Completed by Purva Zope
September 17, 2026
7 hours (approximately)
Purva Zope's account is verified. Coursera certifies their successful completion of Critical Communication and Leadership Skills
What you will learn
Explain key principles of active listening, relationship building, clear communication, and conflict management.
Apply active listening, relationship, and clear communication techniques in everyday team interactions.
Analyze communication gaps, relationship issues, and causes of workplace conflict.
Create a leadership plan using authentic practices aligned with personal values and organizational goals.
Skills you will gain
- Category: Active Listening
- Category: Relationship Building
- Category: Leadership
- Category: Communication
- Category: Team Management
- Category: Constructive Feedback
- Category: Team Leadership
- Category: Cross-Functional Collaboration
- Category: Leadership Development
- Category: Interpersonal Communications
- Category: Communication Strategies
- Category: Concision
