Customer Service Fundamentals
Completed by Briviern Jumba
February 29, 2024
12 hours (approximately)
Briviern Jumba's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Help Desk Support
- Category: Communication
- Category: Greeting Customers
- Category: Concision
- Category: Customer Relationship Management
- Category: Persistence
- Category: Problem Solving
- Category: Customer and Client Support
- Category: Process Management
- Category: Empathy

