Customer Service Fundamentals
Completed by Batool Maamar
January 12, 2025
14 hours (approximately)
Batool Maamar's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Communication
- Category: Personal Attributes

