- Customer Engagement
- Customer experience improvement
- Critical Thinking and Problem Solving
- Problem Solving
- Customer Complaint Resolution
- Process Management
- Empathy
- Greeting Customers
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
- Customer Relationship Management
Customer Service Fundamentals
Completed by Emke Giuliana Voorhorst
December 22, 2023
14 hours (approximately)
Emke Giuliana Voorhorst's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
