Customer Service Fundamentals
Completed by Emke Giuliana Voorhorst
December 22, 2023
12 hours (approximately)
Emke Giuliana Voorhorst's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Communication
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support
